Terms & Conditions


This website is owned and operated by Ballinagappa Farm Limited, Ballinagappa, Clane, Co. Kildare, Ireland. In this terms and conditions agreement, references to “we”, “us” and “our” are to Ballinagappa Farm. References to “our website” or “this website” are to all public web pages on www.copperbeechfarm.ie. These rules hold true regardless of any capitalisation included in the terms above.


By accessing this website you accept these terms and conditions in full. Do not continue to use our website if you do not accept all of the terms and conditions stated on this page.


Tickets are valid only for the date, time and individuals specified at the time of booking. Once purchased, these details cannot be changed.
Tickets are delivered in digital format only, to the email address specified when your booking is placed. It is your responsibility to ensure that you enter your email address and all other details correctly when you make your booking. Please check your spam folder if you do not receive your ticket shortly after confirming your purchase.

You must bring one of the following to the venue in order to access the event:

A phone or mobile device with the ticket displayed on the screen.
A legible print out of the ticket you received via email.
A written recording of the reference number on your ticket. You may also verbally quote this number at reception.
Since we cannot guarantee 100% operability of mobile devices at the venue, we recommend bringing a physical copy of your reference number as well.

Tickets are non-transferable and you cannot re-sell your ticket.

Tickets are non-transferable and you cannot re-sell your ticket.

Prices are subject to change without notice.

Payments for tickets are non-refundable unless an event is cancelled by us.


Children must be accompanied by a parent or guardian aged 16 years or older.

All participants must follow and obey their guide(s) at all times. You are not permitted to move to another area of the venue without your guide(s)

Photography and videography is not allowed. A professional photographer will be available to offer photographs at an additional cost.

You are not permitted to take any dangerous or potentially dangerous items into the venue, including but not limited to: glass bottles, weapons, flammable items or any non-essential items with the potential to cause harm.

You are not permitted to bring bicycles, roller skates, scooters or other forms of personal transportation into the venue.

You are not permitted to bring pets or other animals into the venue.

Flash photography and anything that could distress the animals is prohibited.

You cannot touch, pet or feed the animals at the venue. We cannot be responsible for any distress or harm caused to you by the animals.

All events and products offered are subject to change without notice.

We reserve the right to cancel or amend events at any time.


This website and all information and content herein is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available throughout this website or from third parties will be correct, accurate, timely, reliable or otherwise. We do not commit to ensuring that the website remains available or that the material on the website is kept up to date. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.


Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our website.


We reserve the right at any time to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

We shall have no responsibility or liability for any content appearing on any platform belonging to you or pertaining to you, including but not limited to: your website, social media accounts or printed publications. You agree to indemnify and defend us against all claims arising out of or based upon any such content. No link(s) to our website, text/materials/other content from our website or references to our website and the content within may appear on any such platform or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of the rights of any third party.


This website may include links to third party websites. Any such link is not an endorsement of that third party website and we are not responsible for the content or availability of any such website.


You agree to indemnify and hold us and our employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against us arising out of any breach by you of these terms and conditions or other liabilities arising out of your use of this website.


These terms and conditions and any matter or dispute arising out of or related to the subject matter of these terms and conditions shall be governed, construed, and enforced in accordance with the Laws of Ireland, without regard to its conflict of laws rules.

You hereby irrevocably consent to the exclusive jurisdiction and venue of any court located within County Kildare, Ireland or County Dublin, Ireland, in connection with any matter arising out of these terms and conditions.


If any of these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term or condition shall be severed and the remaining terms and conditions shall survive and remain in full force and effect and continue to be binding and enforceable.


We reserve the right to modify these terms and conditions at any time.

We won’t spoil everything for you, but you can look forward to meeting all the characters including Sleepy the elf, Santa’s little helpers and the man in red himself.

Your visit to Copper Beech Farm is more than just a trip to Santa’s Grotto. We want you and your children to be entertained from start to finish, so we have included plenty of interactive scenarios and even a mini-pantomime.